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Wednesday, February 23, 2011

How to handle a telemarketer?

We've been getting calls from a debt collection company (United Cash Loans, or UCL) now for months. Each time they ask for Patricia, and each time I tell them they have the wrong number. After the first couple of times, I just started ignoring the calls.

But WOW if these scumbags aren't persistent.

They have seriously upped the ante. They call every single day, and it's starting to drive me insane. The last few times, I have answered and insisted that they take our number out of their call system because there was no Patricia here, nor did I know anyone named Patricia, nor did I know anyone stupid enough to take out a payday loan. Yesterday I asked the lady what her name was and asked to speak to her supervisor, which she wouldn't allow. I told her I would be filing a complaint with the FTC and the AG if they called again....which they did today. So I filed a complaint, but I somehow get the feeling that making these idiots stop calling me is not at the top of the FTC's priority list.

Now I'm ready to get creative. Please submit your suggestions for dealing with these morons. I have considered putting SB on the phone to chat with them, but they usually call during nap time. Maybe I'll just start singing next time. Song suggestions? Other ideas? I guess I could just go back to not answering, but this might be more fun.

7 comments:

Sarah said...

Someone said once you ask them to "hold" and then just walk away from the telephone. I'm not sure if it works. Probably not good advice if you are on your cell, as it would eat up the minutes.

I think the AG is the way to go. There's a law in MS about collection calls, is there not? Look that up and quote it to them, with the code number. That might scare them.

You could also google their information and give them a call and tell them you want off of the list.

Kissey said...

threaten them with legal action for fraudulent business practices and failure to comply with do not call laws. alternately, pick up the phone, hit pound (#) about 15 times. that usually does it for me!

Unknown said...

Immediately burst into tears and cry that Patricia has died.

Audra Laney said...

Tell them you'll need to place them on hold. Turn your radio onto the most annoying music you can find, preferably in another language. Set the receiver next to the radio. Walk away.

LT (and Max) said...

i agree with my sis!!! hilarious.

Anna said...

Josiah used to start ordering pizzas when telemarketers would call. He would keep adding toppings until they gave up.

uncle rob said...

I like the song idea. Try "Georgia" in the style of Jacob Lusk. Oh and please record it for us.

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