The office phone is ringing off the hook. A customer called to ask us to call his insurance company. His local insurance agent called to ask us to call their corporate office. Their corporate office wants me to please hold. My wait time will be at least 20 minutes. My call is very important to them. I hang up.
The local agent calls back and asks if I have called corporate yet and would I please keep calling the corporate office. Also, could we please do some temporary repairs to a roof real quick over the holiday weekend? No big deal.
Another customer called at 10:36 while I was on the other line. She called back at 10:37 and 10:38. Wouldn't it just be easier to leave a message? Lucky for her, since she calls all the time, I know her number. I'm just not anxious to return that call, since I know she is going to ask me the same thing she asks me every time she calls, (when am I coming by to bring her some pictures of her roof?) but our dates haven't changed, and I'm going to keep up my end of the bargain...unless she keeps calling and drives me to the nut house.
Another customer calls. For the second time today. I'd like to check our phone records to be sure, but I'm certain this one has called at least 40-50 times in the month of August. I answered those calls, and both times the "concerns" had nothing to do with their roof.
I realize that part of this job is dealing with difficult people, but sometimes it all comes together overwhelmingly on one glorious day, and today happened to be that day. As we are recovering from the stomach bug. And as one child who missed her morning nap is screaming through her second nap, the other child is pestering the bejeezus out of me every five minutes to put on a cartoon, despite my repeated warnings to STOP ASKING. And then Jack called to say that he wouldn't be able to keep the girls this afternoon so I could get out of the house for a little while. Because he feels like he is going to throw up.
If you're a doctor and you are reading this, I think I need to be medicated in order to survive the weekend. And if the baby whisperer is reading this, Philip, Annie needs some of your magic. If you're my mom and you're reading this, I'm sorry I can't take you to lunch and the nail salon for your birthday. If you're one of my children reading this, please go put yourself to bed and stay there quietly...and holy crap when did you learn how to read? If you're my husband and you're reading this, PLEASE don't throw up. I just don't think I could handle it. Also, somebody's roof needs to be repaired.
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